All Systems Operational

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App Status for FaciliKey and HybridAF

App Core Operational
90 days ago
99.98 % uptime
Today
Mobile Application - Android Operational
90 days ago
99.97 % uptime
Today
Mobile Application - iOS Operational
90 days ago
99.97 % uptime
Today
Thrid Party Services ? Operational
90 days ago
100.0 % uptime
Today
Ancillary Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
App Update and Infrastructure Maintenance Apr 27, 2024 05:00-07:00 UTC
We are posting a maintenance window that will require an outage of the app for ~2 hours. We are going to schedule this outage at 1AM EST on 4/27. We hope that the actual downtime is less then 15 minutes but, we are doing a few bigger infrastructure changes so we are giving ourselves some buffer. We did a look at the times that the app is used and Saturday and Sunday between 1-3 AM appears to be some of the least used times.

During the outage we are doing the following things:

1 - Implementing a new user feature where a user can now be a member of multiple gyms. We will auto convert any user that had a guest pass from an interface to a full member. When you attempt to add a member moving forward even if they are a member elsewhere you will be able to do so. This will also make handling multiple locations for admins easier as they will show in the member list for both locations.

2 - We are moving some of the infrastructure from the Microsoft Data Center that had an issue to a different data center and working to set up some high availability services to have the platform in multiple places within the Microsoft Data Centers.

Posted on Apr 08, 2024 - 18:21 UTC
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 03:00 UTC
Scheduled - We were just informed a third party provider is doing Scheduled Maintenance for two hours tonight (4/8) starting at 11PM EDT. We don't believe this will impact any services, but we wanted to give everyone a heads up. We apologize for the late notice, but we were just informed ourselves.
Apr 9, 02:13 UTC