Panel Communication Latency Issues

Incident Report for App

Resolved

This incident is fully resolved.

Posted Nov 01, 2022 - 17:58 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 01, 2022 - 17:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2022 - 17:34 UTC

Investigating

Panel communications started intermittently having issues at around 12:30PM EST. The unlock procedure works but, takes much longer than normal.

Posted Nov 01, 2022 - 16:55 UTC

This incident affected: App Core (Thrid Party Services).