Panel Latency

Incident Report for HybridAF and FaciliKey Status

Resolved

This incident is resolved but, we are monitoring to confirm.

Posted Dec 13, 2023 - 01:01 UTC

A fix has been implemented and we are monitoring.

Posted Dec 12, 2023 - 23:48 UTC

Panel communications started intermittently having issues at around 5:55PM EST. The panel provider is actively working on the issue.

Posted Dec 12, 2023 - 23:28 UTC

This incident affected: App Core (Mobile Application - Android, Mobile Application - iOS, Thrid Party Services).