Downstream Provider issue

Incident Report for HybridAF and FaciliKey Status

Resolved

We were alerted the issues seem to have been resolved.
Posted May 16, 2024 - 18:03 UTC

Investigating

Hey Everyone, a downstream provider just alerted us they are having problems that may cause issues with door unlocks we apologize and are hopeful they will get it resolved shortly.
Posted May 16, 2024 - 17:08 UTC
This incident affected: App Core (Mobile Application - Android, Mobile Application - iOS, Thrid Party Services).