Panel Communication Latency Issues

Incident Report for HybridAF and FaciliKey Status

Resolved

This issue has been resolved by the downstream provider.
Posted May 01, 2023 - 18:08 UTC

Investigating

Panel communications started intermittently having issues at around 12:30PM EST. The unlock procedure works but, takes much longer than normal.
Posted May 01, 2023 - 16:49 UTC
This incident affected: App Core (Thrid Party Services).