Panel Communication Latency Issues

Incident Report for HybridAF and FaciliKey Status

Resolved

The incident has been fully resolved.

Posted Nov 02, 2023 - 20:46 UTC

A fix has been implemented by the downstream provider and we are monitoring with them.

Posted Nov 02, 2023 - 19:47 UTC

Panel communications started intermittently having issues at around 1:15PM EST. The panel provider is actively working on the issue.

Posted Nov 02, 2023 - 17:48 UTC

This incident affected: App Core (Thrid Party Services).